These types of safes are usually cheap private safes and the problem arises when the batteries are weak or empty and the emergency key can no longer be found. In that case, there is no other option than to have it opened by a specialist or to break it open yourself. Your safe is equipped with an electronic code lock with emergency key Replace batteries preventively after 2 years if you open the safe little.Ģ.Always use A-brand batteries and never rechargeable batteries.Performance is highly dependent on brand and type of battery, conditions, temperature and environment.If you open the safe intensively 25 times a day, you must replace the battery (s) after approximately 3 months.If you open the safe 3x a day, it must last more than 1 year.With an A-brand battery in an electronic code lock, approximately 1500-2500 openings must be possible.All electronic locks automatically enter a power save mode when not in use.Does nothing help anymore and you want to have your safe opened by a specialist?.We may be able to help you quickly with an extra photo and a short cover letter. Still unable to open your safe? Make a movie with your smartphone and send it to.Try a different user code if it is set.

Does the lock respond normally, is your code accepted, but your safe does not open? Replace the batteries with new Duracell (or other A-brand) batteries. The batteries may be too weak to release the lock (despite the correct code!).

Have you entered your code several times in a row, but your safe does not open? The lock may be blocked, wait at least 1/2 hour before trying again.

If you have entered the correct code, the safe door must be opened within a few seconds. Per type of safe you may need to operate a lever first. Do not wait too long or the lock will close and you will not be able to open the safe.

Take the manual with you, ensure yourself of the correct code and check whether you are performing the correct actions.

Many 'problems' of a code lock are caused by a user error or a power problem (battery). Your safe is equipped with an electronic code lock

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